Shipping policy

Last Updated: September 2026

Thank you for shopping with Oxilyn! We are committed to processing and delivering your orders safely, efficiently, and reliably.

Order Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully confirmed. Orders are generally not processed or shipped on weekends or major holidays. During holidays, promotional events, or periods of high order volume, processing may take additional time.

Shipping Time

Once your order has been shipped, our estimated delivery time is:

Standard Shipping: 3–5 business days

Based on our normal processing and shipping times, the estimated total delivery timeframe is approximately 4–8 business days from the date your order is placed. Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available. You can use the tracking information provided to monitor the progress of your shipment.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to assist you before your order is shipped. Please note that we may not be able to change the shipping address after an order has been processed or shipped.

Lost, Stolen, or Damaged Packages

If your package arrives damaged, is lost in transit, or does not arrive within the expected delivery timeframe, please contact our customer support team at support@oxilyn.shop. We will do our best to assist you and help determine the appropriate next steps with the shipping carrier. Once an order has been confirmed as delivered to the shipping address provided at checkout, Oxilyn cannot guarantee responsibility for packages that are subsequently lost or stolen after delivery.

International Shipping

If international shipping is available for your order, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are not included in the product or shipping price unless otherwise stated.

Shipping Costs

Standard Shipping is free unless otherwise stated at checkout. Any applicable shipping charges will be clearly displayed during the checkout process before the order is completed.